what are the main ingredients of marshmallows?
the main ingredients are gelatin, sugar, and liquid.
what is gelatin?
gelatin is a product derived from collagen obtained from animals, commonly used as gelling agent in food. it is used in most gummy candies, some cheesecakes, marshmallows, ice-cream, yoghurt, etc.
is the gelain used halal?
the gelatin we use is often from a beef source, occasionally from fish, and very rarely from goat. all of them are from halal source.
how can I enjoy my marshmallows?
our marshmallows are perfect for eating on their own, or they can be dunked into your favourite beverages for the extra ooomph. once dunked, they melt away into a layer if foam, leaving an aromatic flavour to your drinks. and then of course, you can toast them and enjoy an ooey-gooey s’more!
what are the beverages that you’d recommend for your marshmallows to dunk into?
while we’d always encourage you to be adventurous, here are some of our personal favourites:
- vanilla marshmallows with coffee, hot cocoa, malt drinks (eg: Milo), matcha latte, or milk.
- chocolate marshmallows with coffee or milk.
- lemon marshmallows with coffee, tea, or matcha latte.
- passion fruit marshmallows with milk, hot cocoa, malt drinks (eg: Milo), or matcha latte
- rose marshmallows with tea, milk, or hot cocoa.
- stout marshmallows with Milo, milk or coffee.
- salted caramel marshmallows with coffee, hot cocoa, malt drinks (eg: Milo), matcha latte, or milk.
- matcha marshmallows with hot cocoa, malt drinks (eg: Milo), or milk.
in all cases, make sure your beverage is sugar-free as marshmallows will add sweetness to your drink. depending on personal preference, we recommend dunking one or two cubes into an 8oz beverage.
how should I store my marshamallows?
our marshmallows should be stored in air-tight container, in a cool and dry place. it is possible to store in the refrigerator for longer shelf life. marshmallows stored in a refrigerator will be slightly chewier.
how can i pay for my order?
you can pay using local bank transfer through Billplz (Maybank2u, CIMB Clicks, Bank Islam, RHB, Hong Leong Bank, Bank Muamalat, Public Bank, Alliance Bank, Affin Bank, AmBank, Bank Rakyat, UOB, Standard Chartered). instructions will be provided during checkout. contact us if you need to pay via PayPal.
how soon will you ship once i place my order and paid?
to ensure that your orders do not spend the weekend at the courier service’s warehouse, we currently only ship on Mondays (for immediately available stocks), Tuesdays (our production/packing day), Wednesday, and occasionally on Thursdays, depending on product availability. in the event of insufficient stock in which we need longer time to prepare, we will contact you once we determine the stock availability.
what if i am not around when the courier service deliver my order?
under normal circumstances you can reschedule with the courier service to have the parcel delivered to you again on a day that you’re available. however due to the nature of our product, we highly recommend that you make sure someone can be around to sign for the package after you have placed your order. if there’s a certain day that you’ll be away, please leave us a note during check out so we can try to adjust our ship out day to accommodate. do take note that as delivery is out of our control, we won’t be able to promise on exact delivery day and time.
how much is shipping and what courier service do you use to ship orders? how do you normally pack the orders?
flat rate of RM5 for orders below RM50 and
FREE for every order of RM50 and above
Sabah and Sarawak:
flat rate of RM10 for orders below RM50 and
FREE for every order of RM50 and above
we use GDex or PosLaju to all locations in Malaysia. your orders will be packed in either a corrugated box lined with layers of newspaper/foam sheets or in a foam box. if your location is covered by our courier service’s next day delivery, shipping in corrugated box is usually sufficient. however if you frequently experience delays in receiving parcels in your area (eg: more than 2 days), we highly recommend using foam box, in which you can select the option with an additional charge of RM8 during checkout. if you need us to ship out of Malaysia, we use FedEx International Economy. contact us to get a quote and make arrangements.
what if i am from countries other than Malaysia?
if you’re from countries other than Malaysia, contact us prior to placing your order with your location (zip code needed), and let us know what you’d like to purchase so we can quote you shipping charges accordingly. under normal circumstances we use FedEx International Economy for all overseas shipment. generally we recommend packing all overseas parcels with foam boxes, and the smallest should hold up to approximately 12 packs of 12-cube marshmallows. consider getting your family and friends to purchase together and save on shipping! 🙂
what other places can i get your marshmallows?
you can also get selected range of our products at:
- Kuala Lumpur – Ben’s Independent Grocer (B.I.G)
– Publika Solaris Dutamas,
– DC Mall,
– Ikano Power Centre
– The LINC KL
do you do wedding / party favours? how much does it cost?
yes we do! price will depend on your requirements (eg: quantity, flavour, what to include in a pack, any special printing, etc). Typically for marshmallows, minimum order is 100 cubes per flavour (can be one or several cubes per pack). write to us and let’s start talking! 😉