last update : Nov 10, 2020.

Your acceptance of these terms

By using this Site, you signify your acceptance of this terms and conditions. If you do not agree to this terms and conditions, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Shop Policy

Payment : At the moment we accept credit / debit card (Visa and Mastercard) through Stripe, or local bank transfer through Billplz FPX (Maybank2u, CIMB Clicks, Bank Islam, RHB, Hong Leong Bank, Bank Muamalat, Public Bank, Alliance Bank, Affin Bank, AmBank, Bank Rakyat, UOB, Standard Chartered). Instructions will be provided during checkout.

Penang island Delivery:
Currently we offer delivery within Penang island either by our team or through partners (GrabExpress or Lalamove). Lead time for all local pick-ups and deliveries is usually 2 days. Delivery time is usually in between 10am – 6pm, depending on our workload and route to cover. We will contact you prior to sending your order. Orders for Penang island delivery will not be in foam boxes.

Shipping (other locations nationwide):
To ensure that your orders do not spend the weekend/holiday at the courier service’s warehouse, we currently only ship on:

  • Mondays (for immediately available stocks),
  • Tuesdays and Wednesdays (our usual production/packing days), and
  • occasionally on Thursdays, depending on product availability.

We DO NOT ship orders with marshmallows on eve of public holidays. In all cases, we will update the status of your order within 1-2 days via email.

Terms of Service

This web page represents a legal document that serves as our Terms of Service and it governs the legal terms of our website, https://hueynwah.my, sub-domains, and any associated web-based and mobile applications (collectively, “Website”), as owned and operated by nottypooch sdn. bhd..

Capitalised terms, unless otherwise defined, have the meaning specified within the Definitions section below. This Terms of Service, along with our Privacy Policy, any mobile license agreement, and other posted guidelines within our Website, collectively “Legal Terms”, constitute the entire and only agreement between you and nottypooch sdn. bhd., and supersede all other agreements, representations, warranties and understandings with respect to our Website and the subject matter contained herein. We may amend our Legal Terms at any time without specific notice to you. The latest copies of our Legal Terms will be posted on our Website, and you should review all Legal Terms prior to using our Website. After any revisions to our Legal Terms are posted, you agree to be bound to any such changes to them. Therefore, it is important for you to periodically review our Legal Terms to make sure you still agree to them.

By using our Website, you agree to fully comply with and be bound by our Legal Terms. Please review them carefully. If you do not accept our Legal Terms, do not access and use our Website. If you have already accessed our Website and do not accept our Legal Terms, you should immediately discontinue use of our Website.

Definitions
The terms “us” or “we” or “our” refers to nottypooch sdn. bhd., the owner of the Website.

A “Visitor” is someone who merely browses our Website, but has not registered as Member.

A “Member” is an individual that has registered with us to use our Service.

Our “Service” represents the collective functionality and features as offered through our Website to our Members.

A “User” is a collective identifier that refers to either a Visitor or a Member.

All text, information, graphics, audio, video, and data offered through our Website are collectively known as our “Content”.

Legal Compliance
You agree to comply with all applicable domestic and international laws, statutes, ordinances, and regulations regarding your use of our Website. nottypooch sdn. bhd. reserves the right to investigate complaints or reported violations of our Legal Terms and to take any action we deem appropriate, including but not limited to cancelling your Member account, reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, email addresses, usage history, posted materials, IP addresses and traffic information, as allowed under our Privacy Policy.

Intellectual Property
Our Website may contain our service marks or trademarks as well as those of our affiliates or other companies, in the form of words, graphics, and logos. Your use of our Website does not constitute any right or license for you to use such service marks/trademarks, without the prior written permission of the corresponding service mark/trademark owner. Our Website is also protected under international copyright laws. The copying, redistribution, use or publication by you of any portion of our Website is strictly prohibited. Your use of our Website does not grant you ownership rights of any kind in our Website.

Third Party Websites
Users may find other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

General Terms
Our Legal Terms shall be treated as though it were executed and performed in Penang, Malaysia, and shall be governed by and construed in accordance with the laws of Penang, Malaysia, without regard to conflict of law principles. In addition, you agree to submit to the personal jurisdiction and venue of such courts. Any cause of action by you with respect to our Website, must be instituted within one (1) year after the cause of action arose or be forever waived and barred. Should any part of our Legal Terms be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. To the extent that any Content in our Website conflicts or is inconsistent with our Legal Terms, our Legal Terms shall take precedence. Our failure to enforce any provision of our Legal Terms shall not be deemed a waiver of such provision nor of the right to enforce such provision. The rights of nottypooch sdn. bhd. under our Legal Terms shall survive the termination of our Legal Terms.

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